WHAT YOU NEED TO KNOW

Frequently Asked Questions

  • Our head studio is in Tullamarine, Melbourne, and we cater to all of Melbourne. You’re welcome to book an in-person consult here (by appointment only), or we offer zoom calls if you cant make it down but still want to see the magic!

  • An event stylist is the creative mind behind the look and feel of your event. They design how everything comes together, from colour palettes and décor to signage, tablescapes, and floral direction, ensuring every detail feels cohesive, intentional, and beautifully executed.

    At The Design Planner, styling goes beyond aesthetics. We coordinate your external vendors, liaise directly with suppliers, and manage all the finer details that bring your vision to life. From confirming delivery schedules to overseeing setup, we ensure every styling element runs seamlessly and looks exactly as planned.

  • We include up to three rounds of revisions so you have plenty of time to perfect your design. Need a few extra tweaks? No problem! Revisions can be added for an additional fee.

  • Unfortunately,  we don’t offer one-off print samples of your custom design. But in our showroom you can see, touch, and feel previous client work. From textures and paper stocks to acrylics and foils,  so you’ll know exactly what to expect.

  • We require a 50% non-refundable deposit to secure your booking, with the balance due two weeks before your event date.

  • That’s absolutely fine! While we have a trusted network of preferred vendors we love working with, we’re more than happy to liaise and style alongside your chosen suppliers. Please note that while we’ll always do our best to ensure everything runs smoothly, we can’t take responsibility for the performance of external vendors.

  • If your plans change, we’re happy to postpone your event within 12 months of your original date. However, if your event is cancelled, your initial deposit is non-refundable. Please refer to our Terms & Conditions for full details.

  • Yes, by appointment only. We understand weekdays don’t work for everyone, so we’re happy to arrange an evening or weekend time if needed.

  • Yes! We’re one of the few studios in Melbourne who do. You’ll get to see, touch, and feel the magic in our Tullamarine showroom. It’s a personal, inspiring experience we highly recommend.

  • Yes, absolutely!  This is what we specialise in. When you work with one supplier managing all your design work, it allows us to create a cohesive flow across fonts, layouts, colours, and details. It’s so important to find the right fit, because mismatched styling can feel inconsistent. We make sure your stationery ties seamlessly into the look and feel of your wedding day.

  • We style weddings, corporate events, birthdays, baby showers, book launches, product launches, awards nights, conferences, activations… If people gather, we can style it.

  • We recommend a two to four week lead time for print work, depending on the scope of what you’re getting. While we can absolutely cater to faster deadlines when needed, we don’t like to commit to one-week turnarounds.

  • Yes. Delivery, installation, and pack-down are included in our styling services. If you need to pull back on costs, you’re also welcome to collect from our Tullamarine warehouse.

  • Styling covers the whole look and feel: linen, florals, cutlery, signage, props, and furniture. It does not include lighting and AV, presentations, planning, or on-the-day coordination — these are all separate services.

  • Yes — this is one of our specialties and a big reason corporate clients choose us. As a qualified graphic designer and event stylist, Josephine works closely with your brand guidelines to ensure every detail — from fonts and colours to signage and décor — aligns with your identity. Your brand is always represented consistently and professionally.

  • All of it. We know couples getting married, executive assistants, marketing managers, and execs don’t have time to source suppliers, chase quotes, manage logistics, or oversee proofing and design. That’s where we step in. You give us the brief, and we handle everything from design concepts through to bump-in and execution. We take the pressure off your team and bring your vision to life seamlessly.

  • Yes. Depending on the scope of your job, we can offer event styling across other states of Australia. And when it comes to stationery and signage, absolutely — we ship interstate with ease. From large-format signage to wedding stationery suites, we regularly deliver Australia-wide.

  • Once your order has been approved and sent to print, we’re unable to make any changes as production begins right away. If time allows, we can organise a reprint for you with an additional rush fee. We’ll always do our best to accommodate where possible to ensure your stationery is perfect for your day.